Contact Enrichment

Complete, accurate contact records for every person in your CRM.

We fill in and verify the details your team needs to reach people: work emails, direct dials, job titles, seniority, and profile links, checked by our researchers before they reach your CRM.

Researcher-verified
Contact data accuracy98%

Verified by researchers

98%Data accuracy
100M+B2B contacts
5M+Records cleaned
100%Client confidentiality

Why it matters

Why contact enrichment matters

People change jobs, titles, and phone numbers all the time. When contact records fall behind, emails bounce, calls go nowhere, and reps waste time chasing the wrong people.

Fewer bounces

Verified emails protect your sender reputation and deliverability.

More conversations

Direct dials and current titles help reps reach the right person the first time.

Sharper targeting

Seniority and department fields let you segment by who actually buys.

Personalized outreach

Complete profiles give reps the context to write relevant messages.

How it works

Our contact enrichment process

From partial records to complete, verified contacts.

  1. Match

    We match each contact to the right person using their name, company, and any existing details.

  2. Verify

    We confirm the person still works at the company and holds the listed role.

  3. Append

    We add missing fields such as work email, direct dial, job title, seniority, and profile URL.

  4. Validate

    Emails and phone numbers go through syntax, domain, and deliverability checks.

  5. Deliver

    You get updated records in your CRM or as a file, with a status on every contact.

What we add

Contact fields we enrich

Work email

Verified business email addresses with a deliverability status.

Direct dial and mobile

Direct phone numbers where available, checked for format and validity.

Job title and seniority

Current title, seniority level, and department.

Profile and location

Professional profile URL, city, country, and time zone.

Job change flags

Contacts who have left their company are flagged so you can update or replace them.

Benefits

What complete contact data gets you

  • Higher reply rates

    Messages reach real, current decision makers.

  • Better sender reputation

    Fewer bounces keep your domain healthy.

  • Faster prospecting

    Reps stop researching and start selling.

  • Cleaner segmentation

    Target by seniority, department, and location.

  • Compliance built in

    Enrichment follows GDPR- and CCPA-aligned practices.

98%

Data accuracy

Contact data verified by researchers before delivery.

100M+

B2B contacts

A large, actively refreshed contact database to match against.

5M+

Records cleaned

Contact and company records processed and updated.

Global

Coverage

Contacts across North America, EMEA, and APAC.

Results

What this looks like in practice

CRM data enrichmentFinancial services firm

Cleaning and enriching an outdated CRM

Challenge
Outdated and incomplete CRM data was affecting outreach.
Solution
Achivix cleaned, validated, and enriched their CRM database.
Betteremail deliverability
Higherengagement rates
Hire Achivix

Need this done every month?

Get a dedicated research team or an ongoing data programme, scoped to your goals and reply within 24 hours.

FAQ

Frequently asked questions

Common questions about contact enrichment.

Still have questions?

Our team is happy to help you find the right solution.

Get in touch
What is contact enrichment?
Contact enrichment adds missing details to the people in your database, such as work email, direct dial, job title, seniority, and location, and verifies the details you already have.
Which contact fields can you enrich?
Work email, direct dial and mobile numbers, job title, seniority, department, professional profile URL, city, country, and time zone, plus custom fields you specify.
What happens to contacts who have left their company?
We flag them so you can update, archive, or replace them. We can also research who now holds the same role.
Can you enrich contacts directly in our CRM?
Yes. We work with Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics 365, Pipedrive, and other CRMs, or with CSV and Excel exports.
How is contact data kept compliant?
We follow GDPR- and CCPA-aligned practices, use legitimate public and professional sources, and honor opt-out requests.

Get a proposal

Let’s scope your contact enrichment project

Share your ideal customer profile, target regions, and timeline. We’ll reply within 24 hours with an approach.